FAQs
General Questions
Do your products run true to size?
The short answer to this question is yes! We are very true to size on almost all of our items. Our styles are made with a slimmer fit in mind so size up one size if you are on the fence about which size to get. Click here to see our size chart.
How long does it take to receive my embroidered items?
Embroidery orders take 7 business days to ship out. All items in your order will ship together once the monogram is complete. Expedited shipping does not expedite the embroidery process. Monogrammed items are final sale. If you need a rush service on your item we are happy to help. Please email us at hello@littlepaperkids.com.
How often do your products restock?
Our seasonal collections sell out quickly so we suggest that you buy the items you like while you can. From time to time, we do restock popular styles and, because of this, we recommend that you sign up for the back in stock notifications for the item and size you want. We'll notify you via email if and when the item is back in stock.
What's the best way to care for LPK products?
We get it - kids are messy! Our fabrics are easy to care for and we suggest that you wash our pieces in cold water and lay flat to dry or tumble dry on low heat.
Do you offer wholesale?
We do offer wholesale! Click here for more information about our wholesale program.
Shipping, Returns & Exchanges
How are products shipped?
We offer 3 different shipping methods at checkout:
- Economy: First Class Mail or Parcel Select Ground (arrives in 2-7 business days once shipped
- Standard:Â First Class Mail, Priority Mail, UPS Ground (arrives in 2-4 business days once shipped)Â
- Express: Priority Mail or UPS Expedited Service (arrives in 1-2 business day once shipped. Please note: Expedited / Express Shipping does not deliver on Saturday & Sunday
How long will it take to receive my order?
2-4 business days + transit time. All orders will be processed and shipped within 2-4 days. Depending on what shipping rate you choose at checkout, that time is in addition to the processing time.
How do I return or exchange an order?
Click here to start a return or exchange.Â
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and with tags.Â
To process your return or exchange, please follow the steps below:
- Start your return or exchange via this link by using your order number and zip code. you can find the order number by checking the original order information.
- Follow the prompts online to select a refund, gift card or switch to a new item.
- You will be able to download and print a return shipping label. to ensure seamless processing, please securely pack your order using the return shipping label provided.
- Be sure to double check the shipment and to include all corresponding packing slips and order information.
- You will receive an email update once your return or exchange has been processed.
Please note: Return labels are only available for orders shipped within the Continental U.S. and a $5 handling fee will be deducted from the refunded amount. This $5 charge covers shipping labels and additional shipping charges.Â
How long does it take for my return or exchange to be processed?
Please allow 1-2 weeks for processing your return, some delays may occur.
Unfortunately, we cannot accept returns on sale items or gift cards.
Questions? You can always contact us for any return or exchanges questions.
Still have questions?
Email us at hello@littlepaperkids.com.